Legendary Service in Secure Travel
Fortis is the world’s leading secure ground transportation company offering a full spectrum of services, including 5-star secure chauffeured service, security services, and air charters for the world’s most discerning travelers. Offering service in more than 1,000 cities in 114 countries, Fortis has ranked among INC 5000s Fastest Growing Companies in the United States for nearly a decade. Headquartered in Greenville, South Carolina, with additional offices in Hong Kong and India, Fortis provides innovative solutions for all aspects of ground and air transportation travel.
Behind the Scenes
Mitigating Risks in a Risky Environment
When Russia hosted the World Cup in 2018, Fortis coordinated the travel and security of an ultra-high-net-worth Principal attending the semifinal and final matches. Recognizing that trusting Russian chauffeurs and security personnel was not feasible and background checks were unreliable, we conducted an advance one year in advance. We met with security details that we could use, coached them on Fortis standards, and then delivered on the end-to-end elite, professional service promise.
We identified the following as the highest risks
Our risk review process led to the following service recommendations
Leaving your valuables in someone else’s car doesn’t typically end well. Unless you’re riding with a Fortis 5-Star Chauffeur. One of our principals had spent many days with Jose, his favorite chauffeur in New York City. The ride was flawless, conversation easy, with many thanks and gratitude at the end. Afterwards, as Jose was sweeping his Escalade, he found an extremely valuable diamond ring. Anxious to return it, Jose ran into the FBO, flashed the ring, raced to the tarmac, and flagged down the plane. Immensely grateful, the Principal called Fortis to praise Jose and leave his own 5-star tip. All because Jose went the extra mile. Maybe literally.
The French Shoe
French commune Saint-Laurent-Nouan is, by all accounts, “right in the middle of a huge nowhere.” In that huge nowhere lies a beautiful golf course, a course one of our Principals was eager to play. Unfortunately, while in the air, he discovered he had forgotten his golf shoes and nice golf shoes are not in ready supply in the middle of nowhere. But our 5-Star chauffeur Fabrice was able to find a pairs two hours away. And the game was on. Our Principal, unfamiliar with the lacing system of the shoes, cuts the laces, rendering them useless. But Fabrice, being the extraordinary chauffeur he is, had accounted for a possible challenge and purchased two pairs instead of one. Crisis averted. Our client was delighted, and to this day a pair of scissor-cut golf shoes remain as a memorial to how far a great chauffeur will go to ensure the joy of their client.
“We don't usually set up ground transportation for our clients so I had to ask around for who was the best for our special guest coming into Houston. When I asked, the response was, 'if you want it done right, call Fortis.' ”
— Solairus FC